/* ============================================================
   Modo por plano (Rede One) — Carlos, 02/09/2026
   Ativa SOMENTE quando a URL tem ?linha=...&plano=...
   Sem querystring nenhuma regra daqui e aplicada.
   ============================================================ */

/* ---- badge do plano ativo na topbar ---- */
.plan-badge{
  display:inline-flex;align-items:center;gap:8px;
  padding:6px 12px;border-radius:999px;
  border:1px solid var(--line);
  background:linear-gradient(140deg,#fff5f5,#fbe7e8);
  color:#7A000B;font-size:12px;font-weight:600;line-height:1;
  white-space:nowrap;flex:0 0 auto;
}
[data-theme=dark] .plan-badge{
  background:linear-gradient(140deg,#1c1216,#241214);
  border-color:#4a1f24;color:#ff8f96;
}
.plan-badge .pb-dot{width:7px;height:7px;border-radius:50%;background:var(--brand);flex:0 0 auto}
.plan-badge .pb-nome{letter-spacing:.2px}
.plan-badge .pb-linha{font-weight:500;opacity:.78}
.plan-badge.is-vip{
  background:linear-gradient(140deg,#fff8e8,#f6e6c4);
  border-color:#e3cd97;color:#6b4a06;
}
[data-theme=dark] .plan-badge.is-vip{
  background:linear-gradient(140deg,#22190a,#2c2210);
  border-color:#5c4715;color:#e9c268;
}
.plan-badge.is-vip .pb-dot{background:#c9a227}

/* ---- item de menu travado ---- */
.nav-item.plan-locked{color:var(--ink-3);opacity:.75}
.nav-item.plan-locked:hover{background:var(--bg);color:var(--ink-2);opacity:1}
.nav-item.plan-locked .ic{opacity:.5}
.nav-item .nav-lock{
  margin-left:auto;font-size:11px;opacity:.75;
  display:inline-flex;align-items:center;gap:4px;
}
.nav-item .nav-lock .nl-tag{
  font-size:9.5px;font-weight:700;letter-spacing:.4px;text-transform:uppercase;
  padding:2px 5px;border-radius:5px;background:var(--bg-2);color:var(--ink-3);
}
.nav-item.plan-locked:hover .nav-lock .nl-tag{background:var(--brand-soft);color:var(--brand)}

/* ---- caixa da Boss IA na sidebar quando travada ---- */
.sb-boss.plan-locked{cursor:pointer;filter:grayscale(.55);opacity:.9}
.sb-boss.plan-locked:hover{filter:none;opacity:1}

/* ---- aba de configuracao travada ---- */
.cfg-tab.plan-locked{opacity:.6}

/* ---- nota de plano dentro de uma aba liberada ---- */
.plan-note{
  display:flex;align-items:flex-start;gap:10px;
  margin:0 0 16px;padding:11px 14px;border-radius:12px;
  border:1px dashed var(--line);background:var(--bg-2);
  color:var(--ink-2);font-size:12.5px;line-height:1.5;
}
.plan-note .pn-ic{font-size:15px;line-height:1.2;flex:0 0 auto}
.plan-note b{color:var(--ink)}
.plan-note .pn-cta{
  margin-left:auto;flex:0 0 auto;align-self:center;
  font-size:11.5px;font-weight:600;color:var(--brand);
  border:1px solid var(--brand);border-radius:8px;padding:6px 11px;
  background:transparent;cursor:pointer;white-space:nowrap;
}
.plan-note .pn-cta:hover{background:var(--brand);color:#fff}

/* ---- painel de conteudo travado ---- */
.plan-lock-panel{
  max-width:620px;margin:26px auto;padding:34px 30px;text-align:center;
  background:var(--card);border:1px solid var(--line);border-radius:16px;
  box-shadow:0 10px 30px rgba(15,18,24,.06);
}
.plan-lock-panel .plp-ic{font-size:40px;line-height:1}
.plan-lock-panel h2{font-size:20px;margin:14px 0 8px;color:var(--ink)}
.plan-lock-panel p{font-size:13.5px;color:var(--ink-2);line-height:1.6;margin:0 0 18px}

/* ---- modal do cadeado ---- */
.plan-modal{
  position:fixed;inset:0;z-index:400;display:none;
  align-items:center;justify-content:center;padding:20px;
  background:rgba(15,18,24,.58);backdrop-filter:blur(4px);
}
.plan-modal.show{display:flex}
.plan-modal-box{
  position:relative;width:100%;max-width:460px;
  background:var(--card);border:1px solid var(--line);border-radius:18px;
  box-shadow:0 24px 60px rgba(10,12,18,.34);
  padding:30px 28px 24px;text-align:center;
  animation:planpop .18s ease-out;
}
@keyframes planpop{from{opacity:0;transform:translateY(10px) scale(.985)}to{opacity:1;transform:none}}
.plan-modal-x{
  position:absolute;top:12px;right:14px;border:0;background:transparent;
  color:var(--ink-3);font-size:17px;line-height:1;cursor:pointer;padding:4px 6px;border-radius:8px;
}
.plan-modal-x:hover{background:var(--bg-2);color:var(--ink)}
.plan-modal-selo{
  width:62px;height:62px;margin:0 auto 14px;border-radius:50%;
  display:flex;align-items:center;justify-content:center;font-size:27px;
  background:linear-gradient(140deg,#fff5f5,#fbe7e8);border:1px solid #f2ced1;
}
[data-theme=dark] .plan-modal-selo{background:linear-gradient(140deg,#1c1216,#241214);border-color:#4a1f24}
.plan-modal-selo.selo-vip{background:linear-gradient(140deg,#fff8e8,#f6e6c4);border-color:#e3cd97}
[data-theme=dark] .plan-modal-selo.selo-vip{background:linear-gradient(140deg,#22190a,#2c2210);border-color:#5c4715}
.plan-modal-box h3{font-size:19px;font-weight:700;color:var(--ink);margin:0 0 6px}
.plan-modal-box .pm-modulo{
  display:inline-block;margin:0 0 12px;padding:4px 11px;border-radius:999px;
  background:var(--bg-2);color:var(--ink-2);font-size:11.5px;font-weight:600;
}
.plan-modal-box .pm-txt{font-size:13.5px;color:var(--ink-2);line-height:1.6;margin:0 0 20px}
.plan-modal-acoes{display:flex;gap:10px;justify-content:center;flex-wrap:wrap}
.plan-modal-acoes .pm-btn{
  border-radius:10px;padding:11px 18px;font-size:13px;font-weight:600;
  cursor:pointer;border:1px solid var(--line);background:transparent;color:var(--ink-2);
  text-decoration:none;display:inline-flex;align-items:center;gap:7px;
}
.plan-modal-acoes .pm-btn:hover{background:var(--bg-2);color:var(--ink)}
.plan-modal-acoes .pm-btn.pm-primary{
  background:var(--brand);border-color:var(--brand);color:#fff;
}
.plan-modal-acoes .pm-btn.pm-primary:hover{background:var(--brand-2);border-color:var(--brand-2);color:#fff}
.plan-modal-rodape{margin-top:15px;font-size:11.5px;color:var(--ink-3);line-height:1.5}

@media(max-width:900px){
  .plan-badge{padding:5px 9px;font-size:11px}
  .plan-badge .pb-linha{display:none}
  .plan-note{flex-wrap:wrap}
  .plan-note .pn-cta{margin-left:0;width:100%;text-align:center}
}
@media(max-width:600px){
  .plan-modal-box{padding:26px 20px 20px}
  .plan-modal-acoes .pm-btn{width:100%;justify-content:center}
}

/* ---- atalho no conteudo (KPI/card) que leva a modulo travado ---- */
.plan-locked-el{position:relative}
.plan-locked-el .kgo{opacity:.9;font-size:13px}
.plan-locked-el .el-lock{font-size:12px;opacity:.7;margin-left:5px}

/* ---- bloco de conteudo reservado a plano superior ---- */
.plan-bloco-lock{
  display:flex;align-items:center;gap:12px;
  margin:0 0 18px;padding:15px 17px;border-radius:14px;
  border:1px dashed var(--line);background:var(--bg-2);
}
.plan-bloco-lock .pbl-ic{font-size:19px;line-height:1;flex:0 0 auto;opacity:.75}
.plan-bloco-lock .pbl-tx{flex:1;min-width:0}
.plan-bloco-lock .pbl-tx b{display:block;font-size:13.5px;color:var(--ink)}
.plan-bloco-lock .pbl-tx div{font-size:12.5px;color:var(--ink-2);margin-top:2px}
.plan-bloco-lock .pbl-cta{
  flex:0 0 auto;font-size:11.5px;font-weight:600;color:var(--brand);
  border:1px solid var(--brand);border-radius:8px;padding:7px 12px;text-decoration:none;white-space:nowrap;
}
.plan-bloco-lock .pbl-cta:hover{background:var(--brand);color:#fff}
.plan-kv-lock{font-size:23px;opacity:.55}
.kpi.plan-locked-el .kf{color:var(--ink-3);font-weight:600}
button.plan-locked-el{opacity:.72}
button.plan-locked-el:hover{opacity:1}
@media(max-width:600px){
  .plan-bloco-lock{flex-wrap:wrap}
  .plan-bloco-lock .pbl-cta{width:100%;text-align:center}
}

/* ============================================================
   Correções de layout — Carlos, 02/09/2026
   crm.css aplica overflow-wrap:anywhere em .card/.kpi pra evitar
   estouro no celular. Em linha flex, isso deixava textos curtos e
   colados (código do lead, referência do caso, códigos de etapa)
   com largura mínima de 1 caractere: a palavra virava coluna
   vertical. Aqui esses rótulos voltam a ser uma linha só.
   ============================================================ */
.lead-card .lc-top{gap:8px}
.lead-card .lc-num,
.proc-item .proc-ref,
.fx-gaveta .fx-cod,
.porta-map .pm-cod,
.kanban14 .kb-step,
.badge{
  white-space:nowrap;
  overflow-wrap:normal;
  word-break:keep-all;
  flex:0 0 auto;
}
.lead-card .lc-cat{
  white-space:nowrap;overflow-wrap:normal;word-break:keep-all;
  flex:0 1 auto;min-width:0;overflow:hidden;text-overflow:ellipsis;
}
.proc-item .proc-nome,.fx-gaveta .fx-g-t{min-width:0}
@media(max-width:480px){
  .lead-card .lc-cat{font-size:9.5px;padding:3px 7px}
}
/* trava extra: o codigo do lead nunca vira circulo */
.lead-card .lc-num{
  width:auto;height:auto;min-width:0;border-radius:8px;
  display:inline-flex;align-items:center;padding:3px 9px;
  background:var(--bg);color:var(--ink-2);border:1px solid var(--line);
  margin-bottom:0;font-weight:700;
}

/* ============================================================
   Atendimento: áudio entendido pela IA e atendente poliglota
   Carlos, 02/09/2026 (pedido do Fellipe)
   ============================================================ */
.wa-audio{
  display:flex;align-items:center;gap:10px;
  padding:7px 10px;border-radius:12px;background:rgba(0,0,0,.05);
  min-width:210px;
}
[data-theme=dark] .wa-audio{background:rgba(255,255,255,.08)}
.wa-b.out .wa-audio{background:rgba(255,255,255,.28)}
.wa-au-play{
  width:30px;height:30px;flex:0 0 30px;border-radius:50%;border:0;cursor:pointer;
  background:var(--brand);color:#fff;font-size:11px;line-height:1;
  display:flex;align-items:center;justify-content:center;
}
.wa-au-play:hover{background:var(--brand-2)}
.wa-au-wave{display:flex;align-items:center;gap:2px;flex:1;height:20px;min-width:0}
.wa-au-wave i{
  flex:1;min-width:2px;max-width:3px;border-radius:2px;background:currentColor;opacity:.38;
}
.wa-au-wave i:nth-child(3n){height:70%}
.wa-au-wave i:nth-child(3n+1){height:40%}
.wa-au-wave i:nth-child(3n+2){height:100%}
.wa-au-wave i:nth-child(4n){height:55%}
.wa-au-dur{font-size:11px;opacity:.7;flex:0 0 auto;font-variant-numeric:tabular-nums}
/* player real (Carlos, 02/09/2026): barra de progresso estilo WhatsApp */
.wa-audio .wa-au-el{display:none}
.wa-au-bar{
  position:relative;flex:1;min-width:90px;height:4px;border-radius:999px;
  background:currentColor;opacity:.28;cursor:pointer;align-self:center;
}
.wa-audio.tocando .wa-au-bar{opacity:.42}
.wa-au-bar:focus-visible{outline:2px solid var(--brand);outline-offset:4px}
.wa-au-fill{position:absolute;left:0;top:0;height:100%;width:0;border-radius:999px;background:var(--brand);display:block}
.wa-au-dot{
  position:absolute;top:50%;left:0;width:10px;height:10px;border-radius:50%;
  background:var(--brand);transform:translate(-50%,-50%);box-shadow:0 0 0 2px #fff;
}
[data-theme=dark] .wa-au-dot{box-shadow:0 0 0 2px #1b1d21}
.wa-au-rot{font-size:11px;font-weight:700;opacity:.75;flex:0 0 auto}
/* variante fora do WhatsApp (ex: laudo de vistoria) */
.wa-audio.au-inline{min-width:0;width:100%;max-width:520px;background:var(--bg);border:1px solid var(--line)}
@media (max-width:620px){
  .wa-audio{min-width:0;width:100%}
  .wa-au-bar{min-width:60px}
}
.wa-au-tr{
  display:block;margin-top:7px;padding-top:7px;border-top:1px dashed rgba(0,0,0,.14);
  font-size:12px;line-height:1.5;opacity:.9;
}
[data-theme=dark] .wa-au-tr{border-top-color:rgba(255,255,255,.16)}
.wa-au-tr b{font-weight:700;text-transform:lowercase;opacity:.75}

/* marcador de sistema no meio da conversa (idioma detectado, handoff) */
.wa-sys{display:flex;justify-content:center;margin:10px 0}
.wa-sys span{
  font-size:11px;font-weight:600;letter-spacing:.2px;
  padding:5px 12px;border-radius:999px;
  background:var(--gold-soft);color:#7A000B;border:1px solid #f2ced1;
}
[data-theme=dark] .wa-sys span{background:rgba(200,14,24,.16);border-color:#4a1f24;color:#ff8f96}

/* item de conversa reservado a plano superior */
.wa-item.plan-locked-el{opacity:.72}
.wa-item.plan-locked-el:hover{opacity:1}
.wa-item.plan-locked-el .el-lock{position:absolute;top:10px;right:10px;font-size:12px}
.wa-item{position:relative}

/* 02/09/2026 Carlos: faixa "Demonstração <linha> · plano <plano>" (#scope-persona)
   herdava display:flex de .scope-note e no celular quebrava em colunas.
   Em tela estreita vira texto corrido. */
@media(max-width:900px){
  #scope-persona{display:block;line-height:1.55}
  #scope-persona b{display:inline}
}